Prompt response and speedy service from Elta Fans and one of the distributors from their UK network helped to ensure festive cheer remained on the menu at one of the largest outdoor activity centres in the UK.

The National Water Sports Centre hosts over 250 events a year at its purpose built facility in Holme Pierrepont, Nottingham, from company corporate days to national rowing regattas and international sprint canoeing championships. Catering is an important element to the Centre's success and last Christmas this was in jeopardy due to the failure of an existing roof extract fan serving the kitchens.

Graham Smith, the Contract Supervisor at Johnson Controls, the main contractor responsible for the refurbishment of the Centre's kitchens, contacted Elta Fans who arranged for local Nottingham based ventilation distributor Fans & Spares to supply to site the next day a roof extract unit and controller.

The Skyflow SSMF unit selected enabled installation into the existing roof upstand without any additional work required in widening the aperture. The Skyflow is a lightweight range of horizontal discharge mixed flow roof extractors, designed to combine excellent, low noise performance with the low silhouette design required by today's modern day buildings.

Elta Fans Sales Engineer Keith Lomas said " "We recognised the urgency of the situation and, along with Fans and Spares, pulled out all the stops to make sure it didn't impact on what was obviously a very busy time for the Centre. Extractor fans are only a small part of a kitchen's operation but nevertheless a vital one and the excellent communication between ourselves, the distributor and the customer helped ensure that the Centre's many Christmas events were able to go ahead as planned."

Graham Smith of Johnson Controls was delighted with the speed with which the extractor was supplied and installed, commenting "May I take this opportunity to thank you for your prompt and professional response, especially as the kitchen fan was needed for the National Water Sports Centre festive Christmas dinners."

The kitchen serves the Centre's on-site restaurant and Regatta Bar which is widely used by competitors, delegates and guests at sporting, conference and corporate events, including those who stay at the Centre's en-suite accommodation for over 60 people. The centre is one of five national sports facilities run by Sport England and provides active support for many of the British athletes looking to build on recent Olympic successes on the water for the 2012 games. Activities available include white water rafting, water skiing, power boat courses, sailing, kayaking and windsurfing.

Air Design Pty. Ltd. is part of the £85 million Elta Group, a family of businesses with operations in six countries on four continents which, together with a network of international distributors, provides quality fans and related air movement equipment to customers worldwide.